Saturday, September 15, 2007

Work Life Balance - Walking the Tight Rope

I know the young kids will never believe me when I tell them that I never had an X-Box or an iPod when I was growing up in various towns across India. Somewhere along the 90's, globalization happened. Salaries started to rise. Productivity and Quality became important criteria for survival. As companies started to face competition not just from Indian companies but also global behemoths, the treadmill started. That was the beginning of corporate India's "Get In Shape" campaign. We got on to the treadmill and felt good as we saw our fat melt away. Corporate India stepped up the speed of the machine and we started to actually get in shape. These were exciting times. If you felt giddy with the speed, you were not good enough. The layoffs started to happen but the treadmill started to go faster and faster until every ounce of fat had been shed. Every extra headcount had been trimmed and outsourced. Every little piece of change that had rolled off under the bed was reached out to and put back into the balance sheet. Meanwhile we had forgotten about Corporate India that was still running on the machine.

There is no time to waste. So we have added one more TLA (Three Letter Acronym) to our vocabulary. We are finding ways of achieving WLB (Work Life Balance). So what does getting that WLB mean? Is it driven by the individual or the organization?

We all play multiple roles in our lives – that of an employee, a parent, a spouse, a friend, a sibling, a son/daughter, a neighbour etc. When any one role takes precedence and prevents tasks related to the other roles being done effectively, there is need to fine tune that balance between various roles.

As employees we all want faster promotions, more money and live the lifestyle that Bollywoood stars do. Organizations need to be more competitive and deliver more with less resources. In a growing economy like India’s salaries are going through the roof. To be ahead of the competition, we are all putting in longer hours at the workplace. How many of you still pursue the hobbies and sports that gave us so much joy and meaning when we were growing up. If we revived them today, those would rejuvenate us and prevent burnout in the workplace. WLB means being able to find the time for the roles that rejuvenate. That could mean being with family for some or listening to music or going for a trek to discover Nature.

Sometimes the problem is different. I was talking to my friend who is the head honcho of a big corporation which has put managing WLB as a key priority for every people manager. He was talking to me of his team member Soumya, who comes in late everyday because he drops his kid to day care which doesn't open until 9:15am. Then he has to go home for lunch and inevitably gets late because of traffic snarls. In the evening Soumya leaves at 5pm sharp everyday because he has to go for his evening MBA four days a week and on Fridays he takes language classes. Soumya refuses to work weekends since the "organization is telling the employees to push for Work Life Balance." His boss asks me, "Isn't Work the first part of the WLB equation?" Yet this employee will compare increments and career opportunities with all others who are busting their gut trying to meet office deadlines. Isn't that unfair, my friend asks.

When I look at my neighbour's daughter who is all of twelve and has to come back from school and immediately rush off to take Tennis/ French/ Ballet on weekdays and has to go for Karate and Theatre classes on weekends, that makes my workday seem light in comparison. Her mother told me that during summer she will take classes on creative writing as well, since she will have more time. All this is needed to make your child an all rounder I am told. Last Sunday I saw her punching her day's schedule into her cell phone as she walked in to the elevator. I am getting a PDA for my birthday, she told me.

5 comments:

A Soul In Exile said...

I have been following this blog for a while now - but this was the first time I felt compelled to comment on a post...

Something in this post so strongly resonated with my feelings. As an engineering manager in an India dev centre of an US IT products company - I face have been thinking about this for a long while. And I speak in particular about the IT world here...

Many IT/Techies employees around me seem to have a very "make hay while sun shines" kind of people. As the markets are good, we tend to believe that its my birth right to get the best of hikes and bonuses.. Salary is not enough anymore - salary is my right just because I show up in office every now and then (Other time I work from home)... show up in office to spend most of time in coffee breaks, playing foosball or TT or carrom or just updating my Orkut...but hey in between I do some bit here and there for the company too - and I deserve to get a spot bonus, a gift and a recognition for that.

What most employees dont realise is - that their job is here right now just because of the dollar/ruppee differential - which is getting eroded steadily anyways. When the fabled IT outsourcing boom started in India - I could hire 5-6 engineers in India for the cost of 1 in Silicon valley... Today its steadily rising to a ratio of 1:2.5... And even lower if one were to compare a IT hire in some other part of US.

Yet - none of these 'head in sand' employees seem to realize what they are doing - when they arm-twist the system into 30-50% hikes. Most mgmts are on back-foot throwing money at them just to contain attrition - since the market is hot. The day the downturn comes - tons of them will be cut with the sharp edge of the cost sword - which themselves helped sharpen.

Its a classic case of killing the hen that was laying the golden egg... This tech hen is heading towards a death soon and a rebirth somewhere in China, Ireland, Poland and Vietnam...

Abhijit Bhaduri said...

Hi!!! (hope I spelt your name correctly)
Thanks for following this blog.
You are so right about that group of employees who now expect to be fussed over simply because they are doing what they are paid to do. Some years back Unions said that workers need to be paid their salary just to show up. They demanded Overtime for any regular work done. See what they have done to themselves. We never seem to learn from history.

Unknown said...

Thanks for the eye opener!!!

Truly felt ashamed of the way we are and the way we behave. Got a suggestion, how about sharing this post along with the anonymous comment during appraisal...a definite hari-kari for us!
It’s almost a scenario … we saw, we have reached, yet we are not trying to conquer it. Or is it the other way round , the scenario have conquered us so badly that we lay crushed under it , satisfied with every hike we get with the job hops! We happily stay very evil and strange completely aware of the dead end we are pushing -elbowing to.

A small ode from Milton’s lost Paradise,

All is not lost; the unconquerable Will, And study of revenge, immortal hate, And courage never to submit or yield: And what is else not to be overcome? That Glory never shall his wrath or might Extort from me. To bow and sue for grace With suppliant knee, and deifie his power Who from the terrour of this Arm so late Doubted his Empire, that were low indeed, That were an ignominy and shame beneath This downfall; since by Fate the strength of Gods And this Empyreal substance cannot fail, Since through experience of this great event In Arms not worse, in foresight much advanc't, We may with more successful hope resolve To wage by force or guile eternal Warr Irreconcileable, to our grand Foe, Who now triumphs, and in th' excess of joy Sole reigning holds the Tyranny of Heav'n.

Unknown said...

Abhijit - well written, forthright and honest.

And can you please complete MBA 2 - waiting for it...

Abhijit Bhaduri said...

Hi Nabomita and Sonny,
Thanks for stopping by on our blog. Mita, I am always amazed at people who can find the right quotes to use in the right context. And you zapped me by quoting extensively from Milton (or maybe you simply write in the same style as him)! LOL.

Sonny, thanks for your comment. As for the sequel to Mediocre But Arrogant, that is done and am trying to sign up with a large publishing house that can take the book international. So do pray for me. Thanks for supporting my dreams.